Salary · Project Management
ITIL 4 Foundation (PeopleCert) salary: what it pays (2026)
Indicative pay ranges for roles that commonly value ITIL 4 Foundation - broken down by role and by market. These are orientation figures, not a salary survey, so use them to compare and plan, then verify for your own city and year.
Indicative ranges for orientation only - not surveyed data, and not financial or career advice.
What ITIL 4 Foundation tends to pay
These are indicative US ranges for the IT service-management roles ITIL supports, not for the Foundation exam alone; pay varies widely by region, employer and experience, and the certificate is one factor among many. Aggregators such as Glassdoor and Payscale put IT service-management analysts roughly in the US$70k-120k band, with service-delivery and management roles higher.
Pay by role (indicative)
| Service Desk / IT Support Analyst | $50,000 - $70,000 |
|---|---|
| IT Service Management Analyst | $70,000 - $100,000 |
| ITSM / Service Delivery Manager | $95,000 - $130,000 |
| IT Operations / Service Management Lead | $110,000 - $145,000 |
Bands are indicative US figures unless stated. Actual pay depends on experience, employer, city and year.
Other markets (indicative)
| United Kingdom | ~£40k-65k |
|---|---|
| Canada | ~CA$75k-110k |
| Australia | ~A$90k-130k |
Jobs that often ask for it
- Service Desk Analyst
- IT Service Management Analyst
- Service Delivery Manager
- IT Operations Analyst
- Change / Incident Manager
Weigh the pay against the cost
Salary is only half the picture. Before you commit, check what ITIL 4 Foundation actually costs to sit and maintain, and where it can take you over a career.
- See the full fee breakdown in the ITIL 4 Foundation cost and overview (exam fee, retake, materials and renewal).
- Estimate your total spend, including a possible retake, with our exam cost calculator.