SHRM-CP Flashcards

All 23 terms

SHRM

The Society for Human Resource Management, the largest HR professional body in the US, which administers the SHRM-CP and SHRM-SCP.

SHRM-CP

The SHRM Certified Professional credential, aimed at early-to-mid-career HR professionals in operational roles.

SHRM-SCP

The SHRM Senior Certified Professional credential, the senior, strategy-focused counterpart to the SHRM-CP.

HR Knowledge Domain

One of three technical content areas tested by knowledge items: People, Organization and Workplace.

Behavioral competency

A skill in how HR professionals act and apply judgement, grouped into the Leadership, Interpersonal and Business clusters.

Situational-judgement item

A question that presents a workplace scenario and asks you to choose the most effective HR response.

People domain

The HR knowledge area covering talent acquisition, engagement, learning and development, and total rewards.

Organization domain

The HR knowledge area covering structure, workforce management, employee relations, technology and the global context.

Workplace domain

The HR knowledge area covering diversity and inclusion, risk, corporate social responsibility and employment law.

Talent acquisition

The process of finding, attracting and hiring the people an organisation needs.

Employee engagement

The degree to which employees feel committed to and motivated in their work and organisation.

Total rewards

The full mix of pay, benefits and non-monetary rewards an organisation offers employees.

Employee relations

The management of the relationship between an employer and its employees, including conflict and grievances.

Workforce management

Planning, scheduling and managing the supply of people to meet an organisation's needs.

Diversity, equity and inclusion (DEI)

Practices that build a fair, varied workforce where all employees can participate and progress.

Business acumen

The ability to understand an organisation's operations, finances and strategy and apply that to HR decisions.

Ethical practice

Acting with integrity and upholding professional and legal standards in HR.

Relationship management

The competency of building and maintaining effective working relationships across an organisation.

Consultation

The competency of advising and guiding stakeholders on HR matters.

Professional Development Credit (PDC)

The unit of continuing education used to recertify the SHRM-CP; 60 are needed per three-year cycle.

Recertification

Maintaining the credential by earning the required PDCs (or retaking the exam) within each cycle.

Scaled score

A standardised score (120-200 on the SHRM-CP) that allows results to be compared across exam versions.

Stakeholder

Anyone with an interest in an HR decision or outcome, such as employees, managers or leadership.