PHR Flashcards

All 24 terms

Human resources (HR)

The organisational function responsible for managing people - hiring, development, rewards, relations and compliance.

Employee relations

The work of maintaining a healthy relationship between the organisation and its employees, including engagement and conflict resolution.

Labor relations

The relationship between an employer and organised labor (unions), including bargaining and contract administration.

Performance management

The ongoing process of setting expectations, giving feedback and assessing employee performance.

Progressive discipline

A graduated approach to addressing performance or conduct issues, escalating consequences step by step.

Total rewards

The full package of pay and benefits an employer offers, including base pay, incentives and non-cash benefits.

Compensation

The pay an employee receives for work, including base salary, hourly wages and incentives.

Benefits

Non-wage compensation such as health insurance, retirement plans and paid time off.

Workforce planning

Forecasting an organisation's future people needs and planning how to meet them.

Talent acquisition

The end-to-end process of attracting, sourcing, selecting and hiring people.

Onboarding

The process of integrating a new hire into the organisation and their role.

Learning and development

Activities that build employees' skills and support their growth, including training.

HR metrics

Quantitative measures used to assess HR's performance and contribution to the business.

Compliance

Meeting the legal and regulatory obligations that govern employment and HR practice.

FLSA (Fair Labor Standards Act)

A US law setting minimum wage, overtime pay and related standards.

Title VII

The US law prohibiting employment discrimination based on race, colour, religion, sex or national origin.

FMLA (Family and Medical Leave Act)

A US law providing eligible employees with job-protected leave for certain family and medical reasons.

EEO (Equal Employment Opportunity)

The principle and body of US law aimed at ensuring fair, non-discriminatory employment practices.

Collective bargaining

Negotiation between an employer and a union over pay, benefits and working conditions.

At-will employment

A US default under which either employer or employee can end employment at any time, subject to legal limits.

Job analysis

The study of a role to determine its duties, requirements and relative value.

Recertification credit

The unit of continuing activity HRCI requires to renew the PHR, 60 of which are needed per cycle.

Scaled score

A converted score reported by HRCI in place of a raw percentage, used to decide pass or fail.

Pearson VUE

The testing provider that delivers the PHR exam at its centres.